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Resources

Security Center

In today’s digital world, data privacy is important. At Sunrise Banks, we offer secure services and utilize regulatory safeguards to make sure your assets are safe.

Lost or Stolen Card? Notify Us

How We Protect You & Your Business

Identity Verification

We will verify your identity before opening an account, changing your address or cashing checks.

Monitoring

We monitor your card activity 24/7 to catch potential fraudulent charges.

Strong Encryption

We encode information so that only you can access it.

Secure Sign-on

Your online account is password-protected and hosted on a secure site to limit opportunities for potential identity theft.

Account Lock

Your online account will lock if a password is incorrectly entered too many times.

Time-out

After a period of inactivity, you will be automatically logged off of your online account to keep your information safe.

System Protections

Our website has firewalls and other security features to protect your information.

Additional Business Protection

ACH Debit Filter

Compares your incoming ACH debits to an approved list and only posts authorized transactions. All unauthorized debits are returned.

Positive Pay

Reduces check fraud losses by detecting altered checks or checks not issued by you. If there are any discrepancies, we will notify you via email.

ACH Debit Block

Block your account from all ACH debit postings so you don’t have to worry about unauthorized ACH transactions.

Business Tokens

For your protection, we require an additional layer of multi-factor authentication for our Treasury Management products.

Utilize Online Banking

Set up an online banking account for a secure way to review and monitor your account activity by using account alert messaging.

Learn More About Online Banking Features

Sign Up for eStatements

eStatements are a secure way to deliver confidential account information. Sign up through your online banking account.

Send Information via Secure Email

Safeguard your personal information by only sending confidential information through secure channels of communication.

Mastercard® SecureCode™

Be Aware of Internet Fraud

Digital Tips to Safeguard Your Business Data

Learn More

Protect Against Employee Fraud

  • Review and understand bank-supplied required controls
  • Limit administrative control of your accounts and responsibilities
  • Meet with your insurance agent to understand what cyber coverage is in place
  • Perform risk analysis of banking functions annually
  • Test systems to ensure they are secure
  • Consider using dedicated computers for banking activities
  • Manually monitor payment activities during periods of high volume
  • Monitor and review your accounts frequently
  • Follow strong password practices
  • Consider using personal, dedicated cellular MIFI cards for internet access if banking is done from portable devices
  • Turn on system audit and retain log files

Protect Against Credit Card Fraud

  • Keep your cards safe, treat them like cash or checks
  • Do not send card numbers via email
  • Only give out card numbers via phone if you initiated the call
  • Review account statements regularly and notify the card company immediately if you notice discrepancies
  • Destroy your old card immediately when you receive a new one or cancel your current card
  • Make internet purchases only on secure sites
  • Keep receipts in a secure location and dispose of them securely

Download Identity Theft Emergency Repair Kit

Download

Contact Sunrise Banks and Related Vendors Immediately

Dispute fraudulent charges and activity on your account by calling us or stopping into a branch. You may need to close accounts that have been tampered with. Once the dispute has been reported you can track the status through your online banking account.

Learn More

Place a Fraud Alert on Your Credit Report with One of the Major Credit Bureaus

Equifax®: 1-888-766-0008

Experian®: 1-888-397-3742

TransUnion®: 1-800-680-7289

Innovis®: 1-800-540-2505

Request to review your credit report for suspicious activity. A copy of your credit report is available free each year from AnnualCreditReport.com.

File a Complaint with the Federal Trade Commission

File a Complaint 

File a Report with the Local Police

When you file a police report regarding identity theft, make sure to get a copy of the police report or the report number.

Online Banking Log In


Securely log in to online banking to manage your accounts, send payments, transfer money and pay bills.