A: Currently, this update only applies to retail online banking users with consumer loans. There is no change to how commercial loan payments are made.
A: You will now initiate a loan payment via the ‘Make a Loan Payment’ option within the ‘Transfers & Payments’ section.
A: Within the ‘From’ drop-down, your Sunrise account(s) will be listed along with any external account you have linked. You may select either account type for payment.
A: No, previously initiated loan payments will not be impacted by this upgrade.
A: Under the ‘Transfers & Payments’ section, there is an ‘Add External Account’ option. Follow the instructions on that page to link an external account.
A: The date your selecting is the process date. The posting date will be the following business day.
A: Yes, the cutoff is 4:00 p.m. CST Monday through Friday.
A: Yes, you are able to connect an external account to your online banking access and use that account to make your loan payment.
A: You may continue to make your consumer loan payment as you have from the ‘Funds Transfer’ section.
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