Sunrise Banks offers fraud monitoring and protection services to help keep your funds safe. We provide 24/7 card monitoring, the ability to lock and unlock cards as necessary and an online transaction dispute resolution tool.
24/7 Card Monitoring
Peace of Mind with Card Account Monitoring
Sunrise Banks in partnership with EFT monitors your debit card 24/7, to help protect you and your accounts and stop potential fraud transactions.
Your Sunrise Banks Debit Card, on Your Terms
The CardValet app saves time and adds an extra layer of security for debit card users. With CardValet, you can instantly lock your card from your smartphone if it’s lost or stolen. You can also instantly unlock the card if it is recovered. In addition, CardValet lets you:
- Set spending limits
- Establish transaction controls for dollar amount limits, merchant categories and geographic locations
- Receive alerts1 when your debit card is used, approved or exceeds the transaction controls
- Stay informed of potential fraud with alerts on attempted or declined transactions
- Get real-time balances for your accounts
Fraud Transaction Disputes
Quickly Initiate Transaction Disputes Online
Sunrise provides an easy online tool to dispute account transactions, through your Online Banking account. Use this tool to dispute ATM transactions and track the status of transaction disputes made at one of our locations.
You Can Dispute the Following Transactions Online:
- Fraudulent ATM Transactions
- Incorrect ATM Cash Received
- ATM Cash Not Dispensed
Report a Lost or Stolen Card
Notify Sunrise as soon as possible if your card has been lost or stolen.
CardValet is a registered trademark of Fiserv, Inc. or its affiliates.
Standard text message rates, fees and charges may apply.