Additional Services

Fraud Protection

Sunrise Banks offers fraud monitoring and protection services to help keep your funds safe. We provide 24/7 card monitoring, the ability to lock and unlock cards as necessary and an online transaction dispute resolution tool.

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24/7 Card Monitoring

Peace of Mind with Card Account Monitoring

Sunrise Banks in partnership with EFT monitors your debit card 24/7, to help protect you and your accounts and stop potential fraud transactions.


Your Sunrise Banks Debit Card, on Your Terms

The CardValet app saves time and adds an extra layer of security for debit card users. With CardValet, you can instantly lock your card from your smartphone if it’s lost or stolen. You can also instantly unlock the card if it is recovered. In addition, CardValet lets you:

  • Set spending limits
  • Establish transaction controls for dollar amount limits, merchant categories and geographic locations
  • Receive alerts1 when your debit card is used, approved or exceeds the transaction controls
  • Stay informed of potential fraud with alerts on attempted or declined transactions
  • Get real-time balances for your accounts

Premium Enfact® Text Notifications

With text fraud alerts, if our system detects suspicious activity on your card, you’ll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction. If you indicate the transaction is fraud, you’ll receive another message with a number to call for follow-up. If not, you’re all set. The system will mark the transaction as legitimate and you can get on with your day – simple as that!

Cardholders are automatically enrolled. If we have your mobile phone number on file, you don’t have to do anything. It’s really that easy. If there is suspicious activity, we’ll send a text alert right away.

All texts will be from short code 37268. If you need to verify or update your mobile phone number, give us a call at (651) 265-5600 Off Site Link.

You may be contacted via text message or a phone call. Message and data rates may apply.. You have the ability to opt-out of the service at any time by replying “STOP” to the short code 37628.

Fraud Transaction Disputes

Quickly Initiate Transaction Disputes Online

Sunrise provides an easy online tool to dispute account transactions, through your Digital Banking account. Use this tool to dispute ATM transactions and track the status of transaction disputes made at one of our locations.

You Can Dispute the Following Transactions Online:

  • Fraudulent ATM Transactions
  • Incorrect ATM Cash Received
  • ATM Cash Not Dispensed

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Report a Lost or Stolen Card

Notify Sunrise as soon as possible if your card has been lost or stolen.

Report Your Card

CardValet is a registered trademark of Fiserv, Inc. or its affiliates.

  1. Standard text message rates, fees and charges may apply.

Digital Banking Log In

Securely log in to digital banking to manage your accounts, send payments, transfer money and pay bills.


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